1. Introduction
Elleria Consulting is committed to protecting your privacy and ensuring a secure online experience. This Privacy Policy outlines the types of personal information we collect, how we use it, and the measures we take to safeguard it. By using our services, you agree to the practices outlined in this policy.
2. Information Collection
We collect personal information that you provide to us directly, such as your name, email address, phone number, and any other details you submit through our website, contact forms, during consultations, or otherwise when you contact us. When necessary, with your consent or as otherwise permitted by applicable law, we process the following categories of sensitive information: information revealing race or ethnic origin, information revealing political opinions, and information revealing religious or philosophical beliefs. This information is used to communicate with you, provide services, and manage your project.
We may also automatically collect certain information when you visit, use, or navigate the website. Log and usage data is service-related, diagnostic, usage, and performance information our servers automatically collect when you access or use our website and which is recorded in log files. Depending on how you interact with us, this log data may include your IP address, device information, browser type, and settings and information about your activity in the Services (such as the date/time stamps associated with your usage, pages and files viewed, searches, and other actions you take such as which features you use), device event information (such as system activity, error reports (sometimes called "crash dumps"), and hardware settings). Depending on the device used, this device data may include information such as your IP address (or proxy server), device and application identification numbers, location, browser type, hardware model, Internet service provider and/or mobile carrier, operating system, and system configuration information. Read more in "Cookies and Tracking Technologies" below.
3. Use of Information
We process your information to provide, improve, and administer our Services, communicate with you, for security and fraud prevention, and to comply with law. We may also process your information for other purposes with your consent. We use the personal data you provide to:
•Respond to your inquiries and requests
•Provide consulting services and project updates
•To post testimonials
•Process payments and invoices
•Maintain security and integrity of our website
We will not use your information for purposes outside of those mentioned without your consent.
4. Information Sharing
Elleria Consulting does not sell, rent, or trade your personal information. We may share your information with trusted third parties only to fulfill our contractual obligations (such as payment processors) or when required by law. We may share or transfer your information in connection with, or during negotiations of, any merger, sale of company assets, financing, or acquisition of all or a portion of our business to another company.
5. Cookies and Tracking Technologies
Some information - such as your Internet Protocol (IP) address and/or browser and device characteristics - is collected automatically when you visit, use, or navigate our website. We may also use cookies and similar tracking technologies (like web beacons and pixels) to gather information when you interact with our website. This information does not reveal your specific identity (like your name or contact information) but may include device and usage information, such as your IP address, browser and device characteristics, operating system, language preferences, referring URLs, device name, country, location, information about how and when you use our website, and other technical information. Some online tracking technologies help us maintain the security of our website, prevent crashes, fix bugs, save your preferences, and assist with basic site functions while others are primarily needed to maintain the security and operation of our website, and for our internal analytics and reporting purposes. You can adjust your browser settings to disable cookies, but this may affect your ability to fully experience the website.
6. Data Security
We have implemented appropriate and reasonable technical and organizational security measures designed to protect the security of any personal information we process. However, despite our safeguards and efforts to secure your information, no electronic transmission over the Internet or information storage technology can be guaranteed to be 100% secure, so we cannot promise or guarantee that hackers, cybercriminals, or other unauthorized third parties will not be able to defeat our security and improperly collect, access, steal, or modify your information. Although we will do our best to protect your personal information, transmission of personal information to and from our website or other platforms is at your own risk.
We do not knowingly collect data from or market to children under 18 years of age. We do not knowingly collect, solicit data from, or market to children under 18 years of age, nor do we knowingly sell such personal information. By using the our website, you represent that you are at least 18 or that you are the parent or guardian of such a minor and consent to such minor dependent's use of the website. If we learn that personal information from users less than 18 years of age has been collected, we will take reasonable measures to promptly delete such data from our records. If you become aware of any data we may have collected from children under age 18, please contact us our email address below.
7. Data Retention
We retain your personal information for as long as necessary to provide services, fulfill legal obligations, or resolve disputes unless a longer retention period is required or permitted by law (such as tax, accounting, or other legal requirements). When we have no ongoing legitimate business need to process your personal information, we will either delete or anonymize such information, or, if this is not possible (for example, because your personal information has been stored in backup archives), then we will securely store your personal information and isolate it from any further processing until deletion is possible. If you no longer wish to receive communications or have your information retained, you may request its removal by contacting us directly.
8. Your Rights
You have the right to access, correct, or update your personal information, and request the deletion of your personal data, To exercise any of these rights, please contact us at the details provided below.
9. Links to Third-Party Websites
Our website may contain links to third-party websites for additional information or resources. We are not responsible for the privacy practices or content of these external sites. We encourage you to read the privacy policies of any site you visit.
10. Changes to Privacy Policy
We may update this Privacy Policy from time to time. Any changes will be posted on this page, with an updated revision date. We recommend reviewing this policy periodically to stay informed about how we are protecting your information.
11. Contact Information
If you have any questions, concerns, or requests regarding this Privacy Policy, please contact Elleria Consulting at:
hello@elleria.co
UPDATED: January 2025
